There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. Late or missing refunds (if applicable).If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. This policy does not apply to the bulk buy (6 month supply) option or email offers. The 30 day period begins on the day of delivery, as marked by the tracking number. Please contact for the replacement of an order that was damaged in transit.Ī customer's first order with Lumin (not free trial) is eligible for the 30-day return policy to make sure the products are compatible with the customer. Please contact to request multiple trials for other individuals.Īll subscription sales are final due to the personalized nature of the products. Multiple accounts can be deemed as a singular customer by evaluating the name, billing address, and card number. Abusers of the free trial policy will have their subsequent trials cancelled and billed in full value the following day. Customers are allowed 1 free trial across all products and products sets.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |